Terms & Conditions

Cancellation Policy:

  • Free cancellation is valid 12 hours before class for classpacks.
  • Halfyear members and monthly members can cancel 5 hours before class starts. (Please email reception for a cancellation less than 12 hours before class).
  • Purchased cards or courses are non-refundable. Class Packs are only extended against a valid medical certificate.
  • Workshops can be cancelled with a full refund up to 1 week before. No refund can be given less than 7 days before the workshop starts, if nothing else is stated in the course/workshop/training description.
  • Courses and trainings are non refundable.
  • Half-year membership cards can be frozen for up to one month, at a time (medical certificate or travel documents required)  

 

No-Shows:

If the class is not cancelled on time and you don’t show up for your booked class:

  • Drop in, no refund
  • Classpacks, clip will be drawn from your account
  • Monthly members, warning for no show. After 2 warnings you will be blocked and not able to book a class for 5 days.
  • 100 kr fee to unblock.